Your Privacy Matters to Us
We've built tmbet around your trust. This privacy policy shows exactly how we collect, use and protect your personal information when you open an account, deposit via DANA...
What We Collect and Why
When you join tmbet, we collect your name, email, phone number and payment details to verify your account and process deposits through DANA, OVO, GoPay and QRIS. We also track your gameplay activity, session history and account balance to deliver the lobby experience you expect. Your data stays encrypted and is never sold to third parties. We comply with Indonesian data protection
standards and only share information with payment processors and support teams who need it to serve you.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions About Your Privacy
Email Support
Reach our privacy team at [email protected] with any concerns about how we handle your personal information or payment data.
Account Settings
Log into your tmbet account to review, update or delete your personal details. Changes take effect immediately across all sessions.
Data Request
Request a full copy of your personal data held by tmbet. We'll compile and send it within 14 business days of your verified request.
How We Earn Your Trust
Encryption Standard
All account logins, payment transactions and personal data travel over SSL 256-bit encryption. Your DANA, OVO, GoPay and QRIS details never touch our servers unencrypted.
Third-Party Audit
Our privacy and security practices are reviewed annually by independent auditors. Results are available to account holders upon request.
No Data Broker Sales
We do not sell, rent or share your personal information with data brokers, advertisers or marketing firms. Your privacy is not a product.
Transparent Logging
Every access to your account data is logged with timestamp and reason. You can review this audit trail in your account security settings.
Indonesia Compliance
tmbet operates under Indonesian data protection law and respects all local privacy requirements for account holders in supported regions.
Incident Response
If a security incident affects your data, we notify you within 48 hours with details and steps to protect your account and payments.
Privacy Across tmbet
| Live Casino Tables | Your session data and table history are encrypted and stored separately from payment records. You control what's visible in your account. |
|---|---|
| Slot Lobbies | Spin history and favourite-room selections are tied to your account only. We don't track which games you view but don't play. |
| Sportsbook Markets | Your betting history and odds preferences stay private. We share only aggregate market data with our odds partners, never individual bets. |
| DANA & OVO Deposits | Payment processor tokens are stored securely. We never retain your full wallet credentials; only transaction receipts and balances. |
| GoPay & QRIS Payments | Each transaction generates a unique reference. Your payment app and tmbet account are linked only by encrypted transaction ID. |
| Account Closure | When you close your account, personal data is anonymized within 30 days. Transaction records for compliance are retained for 7 years. |
| Cookie & Tracking | We use session cookies to keep you logged in and analytics cookies to improve the lobby. You can disable non-essential cookies anytime. |
What Defines Our Privacy Approach
Account Verification
We verify your identity once at signup to prevent fraud and comply with Indonesian regulations. No re-verification needed for deposits via DANA, OVO, GoPay or QRIS.
Session Security
Your live casino table, slot room and sportsbook sessions are isolated from each other. Logging out of one doesn't affect your other open tabs.
Payment Isolation
Deposit and withdrawal records are stored in a separate encrypted vault from your gameplay data. Payment teams never see your betting history.
Lobby Personalization
We remember your favourite games and table limits to speed up your next login. This preference data stays on your device and our secure servers.
Support Transparency
When you contact our support team about account or payment issues, only the relevant staff member sees your data. Conversations are logged for your protection.
Policy Updates
If we change this privacy policy, we'll email you 30 days in advance. You can review changes and decide whether to continue using tmbet.